FAQ

General

Q. I can’t find (specific flavor) anywhere near me, help!
A. We’re in retailers all across the country. Visit Thinsters.com/retailers to search for one near you!

Q. Where can I find coupons?
A. Continue following along on our social media and be on the lookout for coupon and product giveaways!

Q. Can I find THINSTERS in (specific country)?
A. We’re currently not distributing outside of the U.S.. If that changes, we’ll make that announcement. Be sure to follow us on our social channels to stay up to date!

Q. Your product isn’t in the stores listed on your website!
A. Our data feeds that tell us where to buy our products are on a 60-day latency period, which means that if a product is purchased in a store, it will continue to show on the locator for the next 2 months.

Q. Cookie crumbs in bag.
A. We take great pride in our product quality. Our manufacturing facilities are operated according to the highest standards of safety, cleanliness and we deal only with reliable suppliers of ingredients. We only use the highest quality natural ingredients with no artificial binding agents. Depending how the product is handled, there may be excessive crumbs. We always strive to put the best product we can on the shelves!